Digitální produkty

Apple Pay allows you to use your iPhone, your Apple Watch or your iPad as a payment instrument to pay your lunch or free-time activies according the same rules as your Edenred Card, Ticket Restaurant Card or Edenred Benefits Card.

Edenred payments can be done with iPhone and Apple Watch. Apple Pay is available on following devices: iPhone Xs & Xs Plus, Xr, iPhone X, iPhone 8 & 8 Plus, iPhone 7 & 7 Plus, iPhone 6s & 6s Plus, iPhone 6 & 6 Plus, iPhone SE, iPad Pro, iPad Air 2, iPad mini 3 & iPad mini 4, Apple Watch, MacBook Pro with Touch ID.

Apple Pay is available free of charge and without subscription for all the users of the Edenred Card, Ticket Restaurant Card or Edenred Benefits Card. To use it, you need to be equipped with a compatible device and to have registered your card on the “Wallet” app of your iPhone, in the settings of your iPad or on the “Watch” app of your Apple Watch (see compatible devices in the previous question).

You can add and use Edenred Card, Edenred Benefits Card and Ticket Restaurant Card with Apple Pay.

Yes, you can have several payment cards in Apple Pay. You have the opportunity to define one card by default. You can also choose another card before transaction, if you have multiple cards registered to Apple Pay.

The network is the same as for the Edenred Benefits Card and Ticket Restaurant. You can use Apple Pay at all the locations belonging to Edenred merchant network, which are equipped with a contactless terminal reader (NFC).

Yes, Wallet application can have 8 different cards. Additionally, Edenred Card, Edenred Benefits Card or Ticket Restaurant can be added to four different devices e.g. two iPhones and two Apple Watches if card owner has that many devices.

Payments limits are same as with Edenred Benefits Card and Ticket Restaurant. There is no payment limit for the Ticket Restaurant Card and for the meal wallet on Edenred Card and you can pay with it up to the amount of your meal account balance. The daily payment limit for a leisure wallet on the Edenred Card is CZK 40,000.

Open the “Wallet” app, click “Add a card” then choose “Next” and enter manually the 16 numbers of your card, your name, the expiry date (month/year) of the card and the cryptogram (3 number safety code) shown on the back of the card. Read and validate the Terms & Conditions. After this step, you have the choice to receive a verification code by email to the address provided at edenred.cz service or by calling to customer service.

Once your card is registered on the Wallet app of your iPhone, have your Apple Watch ready and unlock it. Then open the “Watch” app on your Apple Watch and select “Wallet and Apple Pay”.

Click on display “Add” next to the Edenred Card, Edenred Benefits Card or Ticket Restaurant. Enter the cryptogram (3 number safety code) shown on the back of the card and click on “Next”. Read and validate the Terms and Conditions.

After this step, you have the choice to receive an email at the address of your MujEdenred at edenred.cz account including a verification code to enter or to call our customer care.

To pay with Apple Pay, we recommend to use the Touch ID or Face ID feature that guarantees a high level of security. In case this feature does not work, you can enter your PIN/locking code on your iPhone.

With Apple Pay, your mobile is an additional instrument that allows you to use your lunch and free-time benefits. The legislation is still the same regardless for paying with Edenred Card, Ticket Restaurant Card or Edenred Benefits Card registered to Apple Pay or for paying with a plastic card.

The transactions done with Apple Pay are available on Wallet transaction section, your mobile aplication Edenred or in your personal account MujEdenred od edenred.cz, in the same way as the transactions you have done with your Edenred Benefits Card or Ticket Restaurant Card.

Go to www.icloud.com to use the “Find my iPhone” feature that allows you to delete all your card registered on Apple Pay. From then, your iPhone, iPad, Apple Watch or MacBook Pro will not be able to be used as a payment instrument.

• Device: for any issue related to your Apple device, the Wallet or iCloud, please contact Apple.
• Card: for any issue related to the registration of your Edenred Card, Edenred Benefits Card and Ticket Restaurant or the Apple Pay transactions, please contact our customer care Monday to Friday 8:00am – 5.00pm at +420 296 363 000 for Edenred Card, +420 840 111 317 for Ticket Restaurant Card and +420 840 111 320 for Edenred Benefits Card.